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Return Policy

 

Return Policy

First of all, thank you for your purchase from Pam Lazzarotto Designs. During production and just prior to shipment our products are carefully inspected for quality of materials and proper assembly, so we experience few defective situations. However, if you genuinely feel you need to make a return, please note the return options available to you:

  • Replace with same product
  • Credit for $ amount of purchase 

WE DO NOT PROVIDE REFUNDS.

Note: Vintage items are FINAL SALE, NON-RETURNABLE.

RETURNS MUST BE TIMELY

  • Within 15 days of receipt
  • Within 30 days for Holiday orders
  1. Please use the form below and email us with the following information to receive a Return Number, which is your approval to send us the product. You must prepay shipping.
[powr-form-builder label="RTN Form"]
  1. On receipt of your Return Number, ship your return to us by a carrier of your choice. For small items like jewelry/accessories we have found Canada Post or United States Post Service (USPS) to be efficient and reliable. Items returned that are damaged due to improper packaging will incur a 15% restocking fee. 
  1. If your return has to cross the CAN/US/ Other borders, a form will have to be completed at the post office. On this form we recommend you state contents as: ACCESSORIES – RETURNING TO VENDOR. 
    Mail to:
    Pam Lazzarotto Designs
    3-1565 16th Street East Ste. #177
    Owen Sound, ON N4K 5N3 Canada
  1. Once your return is received, your replacement item will be shipped promptly PREPAID by Pam Lazzarotto Designs.

Thank you.
Pam Lazzarotto Designs.